Important Notice: By using any service on Newpik, you are automatically deemed to have agreed to these Terms & Conditions. Please read them in full.
Newpik (hereinafter referred to as the "Platform", "we", or "Newpik") is an internationally licensed online gaming platform offering a wide range of gaming and entertainment services to users in Bangladesh.
These Terms & Conditions ("Terms") constitute a legally binding agreement between Newpik and its users ("you", "member", or "player"). By browsing the Newpik website, creating an account, or using any gaming service, you agree to be bound by these Terms.
These Terms & Conditions are written in English to ensure clarity for all players. Newpik reserves the right to amend these Terms at any time, and any changes will take effect upon being published on the Platform.
Please note: These Terms & Conditions were last updated in January 2026. Previous versions are no longer in effect.
To enjoy our services on Newpik, you must first create a personal account. You are required to provide accurate and truthful information at the time of registration.
- Each individual is allowed only one hold a Newpik account.
- The name, address, and mobile number provided at registration must be accurate.
- Newpik may request identity verification documents at any time (such as a national ID card, passport, etc.).
- Keeping your account password confidential is your responsibility. Newpik will not be held liable for any loss resulting from sharing your password.
- If you notice any suspicious activity on your account, you must notify Newpik Customer Support immediately.
- Family members may use separate accounts on the same device, provided each account is linked to a different payment method.
Warning: Newpik reserves the right to cancel any account created with false information, and the account balance may be forfeited.
Newpik strictly prohibits minors from engaging in gaming. This is an integral part of our commitment to social responsibility.
- To register and play at Newpik, you must be at least 18 Years Age requirement applies.
- Failure to pass age verification will result in immediate account closure.
- Parents and guardians are responsible for protecting minors from gaming. Newpik is ready to advise on parental control tools.
- Accessing Newpik from a country where online gaming is prohibited is not permitted.
Strict rules: If Newpik finds evidence that a minor has used an account, all winnings will be forfeited and legal action may be taken.
Making a deposit at Newpik is easy, secure, and fast. We support the most popular payment methods available in Bangladesh.
- Accepted payment methods: bKash, Nagad, Rocket, and approved bank transfers.
- Minimum deposit amount: BDT 100.
- Deposits are typically credited to your account within 5 minutes.
- All deposits must come from your own payment method. Third-party payments are not accepted.
- Newpik does not impose any additional charges on deposits.
- Deposit limits may apply. As part of responsible gaming, you can set your own limits at any time.
Tips: Please enter the correct amount and reference number when making a deposit. Incorrect details may cause delays in processing.
The withdrawal process at Newpik is completely transparent. We want you to be able to access your winnings whenever you need them.
- Minimum withdrawal amount: BDT 300.
- Withdrawals can only be made via the same payment method used for the original deposit.
- Withdrawal processing time: typically 5–30 minutes.
- The specified wagering requirements must be met before any bonus funds can be withdrawn.
- Withdrawals may be held if account verification has not been completed.
- Newpik reserves the right to freeze withdrawals and conduct an investigation in cases of suspicious activity.
- Monthly withdrawal limits may apply, with higher limits available for VIP members.
Please note: Identity verification is mandatory before your first withdrawal. This is done solely for your protection.
Newpik offers its players a variety of bonuses and promotions. However, each bonus comes with specific terms and conditions that must be followed.
- Each bonus has its own wagering requirements, which are clearly stated on the bonus page.
- A member may not claim the same promotion more than once.
- Bonus funds cannot be withdrawn before the wagering requirements have been fully met.
- If a bonus expires before it is used, it will be automatically cancelled.
- Newpik reserves the right to modify or cancel any bonus offer at any time.
- Newpik reserves the right to investigate any account suspected of bonus abuse.
- Claiming bonuses through multiple accounts is strictly prohibited. If proven, all associated accounts will be closed.
All games on Newpik are operated in accordance with international standards. We use games from established providers to ensure fair play.
- All virtual games use certified RNG (Random Number Generator) technology.
- The RTP (Return to Player) statistics for every game are published transparently.
- If a game is improperly completed due to a technical error, Newpik reserves the right to void that round.
- In Live Casino games, the dealer's decision is considered final.
- If your internet connection drops during a game, your bet may be lost. Newpik does not accept liability for this.
- Abnormal winnings resulting from software glitches or technical errors will not be considered valid.
The following activities are strictly prohibited on Newpik. Violations of these rules will result in serious consequences.
- Creating multiple accounts to take advantage of bonus offers.
- Playing with money obtained through money laundering or other illegal means.
- Using bots, scripts, or automated software to play games.
- Attempting to hack or gain unauthorized access to the platform's systems.
- Engaging in fraudulent or deceptive behaviour towards other players.
- Collecting money from third parties by impersonating or using the Newpik name.
- Engaging in abusive behaviour towards customer service staff or other users.
Consequences: Violation of any of the above rules will result in immediate account closure, forfeiture of all balances, and referral to law enforcement authorities if necessary.
Newpik reserves the right to temporarily suspend or permanently close an account under certain circumstances.
- Violations of the terms may result in account closure without prior notice.
- Accounts may be temporarily suspended for investigation if suspicious transactions are detected.
- You may also voluntarily close your account at any time. Please contact Customer Support.
- Any valid balance may be withdrawn before the account is closed; however, bonuses will be forfeited.
- A maintenance fee may apply to inactive accounts (inactive for 12+ months).
Newpik firmly believes that gaming is a form of entertainment and should never have a negative impact on one's life. We are committed to the well-being and happiness of our members.
- Newpik allows you to set deposit limits, loss limits, and session timers.
- The self-exclusion option allows you to take a break from gaming for a set period of time.
- If signs of gaming addiction are present, Newpik Customer Support is ready to help.
- To learn more about responsible gaming, Responsible Gaming Visit the page.
Please note: Never gamble with borrowed money. If you feel gaming is getting out of control, take a break immediately and contact our support team.
Newpik places the highest priority on the security of your personal information.
- Your personal information is used solely for service improvement and verification purposes.
- Newpik never sells your information to third parties.
- Information may be disclosed to the relevant authorities where required by law.
- To view the full Privacy Policy Privacy Policy Visit the page.
In the event of any dispute between Newpik and its players, we always strive to reach an amicable resolution.
- Please contact customer support first and provide full details of the dispute.
- The support team will provide an initial response within 48 hours.
- If the issue cannot be resolved at the support level, it will be escalated to management.
- Third-party mediation may be sought in cases of complex disputes.
- In all disputes, Newpik's decision is considered final, though players retain the right to pursue legitimate legal remedies.
Newpik reserves the right to update these Terms & Conditions at any time. Members will be notified of any changes.
- You will be notified by email or SMS if significant changes are made to the terms.
- Updated terms will take effect within 7 days of being published.
- If you do not agree to the updated terms, you may close your account.
- Continued use of the platform after any changes constitutes acceptance of the updated terms.
Note: Check back on this page regularly to view the latest version of our terms. Newpik always displays the date of the most recent update.
Definitions of Key Terms
Wagering Requirement
The number of times you must wager the bonus amount before it can be withdrawn.
KYC
Know Your Customer – the identity verification process requiring submission of identification documents.
RNG
Random Number Generator – the system that ensures all game outcomes are completely random.
RTP
Return to Player – the percentage of total wagers that a game returns to players over the long term.
Self-Exclusion
A self-exclusion option that lets you take a break from gaming for a set period of time.
High Roller
Players who wager large amounts are known as high rollers.